Power Pages Development: Give Customers a Door Into Your Data
Power Pages development services — customer portals, vendor portals, and self-service sites connected live to Dynamics 365 and Dataverse. External users see their cases, invoices, and orders securely — without a single CRM license or a custom web stack to maintain.
Portals We Build
Customer Self-Service
Raise and track support cases, browse the knowledge base, view invoices and orders — deflecting 30%+ of routine tickets. Pairs with D365 Customer Service.
Vendor & Supplier Portals
Onboarding, document submission, PO acknowledgment, and invoice status — procurement email chains, retired.
Partner & Dealer Portals
Deal registration, lead distribution, and co-branded collateral for your channel — pipeline visibility both ways.
Application & Intake Portals
Grant applications, admissions, claims, and registrations — multi-step forms with documents, payments, and status tracking.
Field & Booking Portals
Appointment scheduling and service-visit tracking connected to D365 Field Service — customers book, techs get work orders.
Portal Rescue & Upgrades
Legacy ADX/Dynamics Portals migrated to modern Power Pages — design refreshed, security hardened, licensing right-sized.
Why Power Pages Beats a Custom-Built Portal
Portal Pricing
| Portal | Scope | Timeline | Investment |
|---|---|---|---|
| Starter Portal | Branded self-service — cases or forms + knowledge base | 4–6 weeks | $8,000 – $16,000 |
| Business Portal | Multi-role access, documents, payments, workflows | 6–12 weeks | $18,000 – $45,000 |
| Enterprise / Multi-Portal | Several audiences, custom UX, heavy integration | 3–6 months | $45,000+ |
| ADX / Legacy Migration | Old portal moved to modern Power Pages | 4–10 weeks | $10,000 – $35,000 |
Portal Build in 4 Steps
Journey Mapping
What external users need to see and do — pages, roles, and data scoped.
Brand & Build
Your design system applied; forms, lists, and documents wired to Dataverse.
Secure & Pen-Test
Table permissions, web roles, and authentication tested before any customer logs in.
Launch & Measure
Go-live with adoption tracking — deflection rates and usage reported monthly.
Portal Wins From Recent Projects
Portals Work Best With
Portal Feedback From Clients
Customers stopped calling to ask ‘where’s my claim’ — they just look. Our phone volume dropped by a third in two months.
Dealers order parts at 10pm now. The portal took fax and phone ordering out of the business without a single complaint.
We expected a portal project to mean a year and a web agency. It was seven weeks, on our own Dataverse, matching our brand exactly.
Power Pages FAQs
What is Power Pages?
Microsoft’s low-code platform for external-facing websites that read and write Dataverse data securely — the modern successor to Dynamics 365 Portals/ADX, part of the Power Platform.
How is portal access licensed?
External users are licensed per authenticated user or per anonymous view — far cheaper than CRM licenses. We model your expected traffic and right-size the subscription before you commit.
Can the portal match our website’s branding?
Completely — custom CSS, layouts, and components mean visitors can’t tell where your website ends and the portal begins.
Is the data exposure secure?
Table permissions and web roles control exactly which rows and columns each user sees — a customer sees only their own cases and invoices. We pen-test every portal before go-live. Part of our Dynamics 365 services.
Let Customers Serve Themselves
Free portal scoping call — leave with a clickable mockup concept and fixed quote.